Shipping policy

KRB Hair Shipping Policy

Effective Date: September 20, 2024

Thank you for shopping with KRB Hair! We are committed to providing you with a seamless shopping experience. Please review our shipping policy below.

1. Shipping Methods
We offer a variety of shipping methods to meet your needs. Available options may include standard shipping, expedited shipping, and express shipping. Shipping methods will be displayed at checkout.

2. Processing Time
Orders are typically processed within 1-3 business days. Please note that processing times may vary during peak seasons or promotional events. You will receive a confirmation email with tracking information once your order has shipped.

3. Shipping Rates
Shipping rates are calculated based on the weight of your order and the shipping method selected. Rates will be displayed at checkout before you finalize your purchase.

4. Delivery Time
Delivery times vary based on the shipping method chosen and your location. Typically, standard shipping takes 5-7 business days, while expedited shipping may take 2-3 business days. Please allow additional time for rural areas or during holidays.

5. International Shipping
At this time, we currently only ship within the United States. We do not offer international shipping.

6. Order Tracking
Once your order has shipped, you will receive an email with tracking information. You can use this information to track your shipment until it arrives.

7. Damaged or Lost Packages
If your order arrives damaged or if you believe it has been lost in transit, please contact our customer service team within 7 days of the estimated delivery date. We will assist you in resolving the issue.

8. Contact Us
For any questions regarding shipping or your order, please reach out to our customer service team at info@krbhair.com or 501-351-5448.

Thank you for choosing KRB Hair! We appreciate your business.